Prod Compliance Sr. Associate

Prod Compliance Sr. Associate

1-2 years
Not Specified

Job Description

Job Description :
Job summary
About the team, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. The company has grown to a multi-billion-dollar enterprise since it was founded in 1995. Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). Today, offers everything from books and electronics to tennis rackets and diamond jewelry. The Product Assurance, Risk & Security (PARS) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Compliance Operations (C-Ops) is the operational arm of the organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around product safety recalls. These actions include removing recalled/restricted products from the site and from our warehouses, and contacting customers with pertinent safety information. The team partners with worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. C-Ops supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Product Assurance, Food Safety and Product Safety. C-Ops has offices across India, China, Poland, Romania, Jordan, and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces
. Strong written and oral communication skills in English
. Strong written and reading communication skills in German
. Good working knowledge of MS Office MS Outlook, and MS Excel proficiency is an advantage
. Strong attention to details
. Commitment to meet deadlines
. Ability to analyze and identify patterns in large data sets
. Decision making aptitudes based on given guidelines and in ambiguous contexts
. Comfortable working with large data sets
. Very good knowledge and experience in internet navigation and research - finding specific information about products in a timely manner.
. Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution - on this, we will test the candidate's ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions.
. Ability to deal with ambiguity - use discretion and judgment to take decisions on critical business tasks based on available information

Key job responsibilities
Core Responsibilities:
Translation Associate is responsible for protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited /regulated by Law and Amazon policies. Duties may also include defining, applying, and defending regulatory policy and contractual requirements. Your job responsibilities as a Translation Associate may include:
. Ensure that the imported products have been tested in certified laboratories and that they comply with the legal requirements of the importing country
. Classify products based on their potential hazardous risk, for regulatory storage and transportation purposes
. Take appropriate actions to protect customers from recalled or unsafe products
. Identify and remove from the website products that violate our Restricted Products policies and proactively satisfy Amazon's regulatory obligations for these products.
. Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures
. Follow SOP and instructions provided by managers
. Provides ideas for process improvements to enhance process efficiency, quality and customer experience
. Respond to stakeholders with guidance and flags any updates to Lead/Manager
. Training and mentoring other Associates
. Flagging any updates received from stakeholders on process to Lead/Manager
. Taking part in client calls, leading and documenting the discussion.
Basic Qualifications :
. Bachelor's degree in any discipline is preferred business or technical background is considered an advantage . 1 to 2 years of work experience or background in data-driven business operations processes is considered an advantage. . B1 or higher-level certification from authorized institute or training centers
Preferred Qualifications :
. Knowledge of consumer product safety regulations . Experience in product safety and/or regulatory compliance management with government agencies . Proven experience in language-based task

Job Details

About Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

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