Process Developer

Process Developer

Not Specified
Not Specified

Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. Now, we&rsquore calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for

We are inviting applications for the role of Process Developer - Fleet Management

We are looking for professionals with OTC demonstrated ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions


. Should be a automobile / Fleet expert

. Respond to email /phone queries related to disputed cases

. Follow-up with various departments to get work done

. See opportunities and recommend solutions for process and automation improvements

. Daily reporting of individual portfolios to track and monitor the past dues and pending items

. Implement strategy to reduce turnaround time on Research and resolving issues in a manner to expedite all cases in order to avoid any adverse customer impact

. Work as a teammate to process any adhoc request in a timely manner.

. Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.

. Call out problems to senior staff members and or management as appropriate..

Qualifications we seek in you!

Minimum qualifications

. B.Com/ Any non technical graduate

. Excellent English interpersonal skills

Preferred Experience

. Prior Fleet / Automobile application experience!

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

About Genpact

Genpact is an American professional services firm legally domiciled in Bermuda with its headquarters in New York City, New York. The company currently employs more than 100,000 people and provides services to clients in over 30 countries worldwide

Job Source :

Similar Jobs

Career Advice to Find Better