Principal - Business Systems - ITAM, SAM, Software Asset Life Cycle, Audits - Multiple Locations

Principal - Business Systems - ITAM, SAM, Software Asset Life Cycle, Audits - Multiple Locations

13-16 years
Not Specified

Job Description

Lead the best and brightest in technology to transform health care as we know it.
Want a meaningful and impactful challenge At Optum, part of the UnitedHealth Group family of businesses, we're helping to make the health care system work better for everyone. It takes visionary technical leaders, like you, to achieve such historic change. Here, a technology leadership career will allow you the opportunity to inspire large teams comprised of highly talented, technical professionals to solve some of the toughest challenges we face and to transform the health care industry. You strive to lead and enable significant change in people's lives. This is your opportunity to do just that. As an IT Asset Management System Principal Consultant, you will be helping people live healthier lives when you bring your expertise, passion, energy, focus and all-in approach to work every day. This is the place where you can do your life's best work.(sm)
In this dynamic technology & process automation role, you will provide cross-functional support, guidance and hands-on execution in introducing best-in-class operational capabilities as part of an organization that is ushering in transformative change throughout the Optum enterprise. You will help implement or transform capabilities at Optum in all aspects of the operational lifecycle of our IT Asset Management portfolio. You'll help leaders that are working to build elite teams that drive and maintain high-quality execution and operational excellence, delivering technology solutions, meeting business needs, and maximizing customer experience, growth and retention. Your support of the strategic vision, tactical excellence and consultative skills will enable others to resolve business problems that affect multiple functions or disciplines, and ultimately, the lives of millions.
This role will be supporting the IT Asset Management Organization at Optum. The ideal candidate has multiple years experience with IT operational, engineering, process, and applications support, is a self-starter, innovative, and not afraid to challenge the status quo. Successful candidates have a proven ability to network, influence without direct authority, and quickly build relationships to work cross-functionally to achieve a desired result.
This is a growing program at Optum, and the candidate will be focused on improving on current capabilities by implementing previously unseen automation opportunities at Optum to help achieve process optimization across the UHG enterprise. The ideal candidate is driven, and strives in ambiguous, often undefined environments, creating their own path where necessary.
Primary Responsibilities:
  • Serve as a subject matter expert to internal stakeholders on all aspects of the IT Asset Management discipline like Hardware Asset Management, Software Asset Lifecycle Management, Software Compliance, Audits (internal as well as OEMs), Software Usage Metering & Harvesting Solutions, Handling SW and HW asset management for acquired entities etc., driving visibility into various systems / applications / processes that can be optimized for better use
  • Execute and guide execution of specific tasks through various application work streams to drive best-in-class operational support
  • Work as domain expert to look for the Gaps in the process / systems and do the process re-engineering and work with development teams to get these automated
  • Communicate status of various projects to senior leadership
  • Provide leadership, guidance, and personal development to peers
  • Drive results through increasing reliability of systems automation, process enhancements and cross-team synergies
  • Lead change and innovation - pursue opportunities to adopt new technologies and drive adoption to enhance business outcomes - drive and mange high-quality execution across organizational lines
  • Demonstrate integrity and ethical behavior by complying with applicable laws, regulations and policies and requiring the same from others
  • Leverage diversity and inclusion to bring in the right talent, drive employee engagement and foster teamwork and collaboration
  • Grow and maintain knowledge of and leverage cutting edge IT industry / marketplace / ITAM industry-specific technologies and processes and trends to support the most efficient process for UHG
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:
  • Engineering Graduate or Masters in IT / CS or equivalent qualification
  • 13+ years of professional IT experience, with steadily increasing responsibilities
  • 10+ years of experience in or exposure to IT Asset Management policies and practices, preferably in all areas of IT Asset Management Lifecycle
  • 5 or more years of experience leading matrixed teams and/or managing IT Projects, initiatives and deliverables
  • 3 or more years of Business Analyst / Product Owner experience building and supporting highly distributed, scalable systems and/or processes
  • Experience with enabling automation capabilities through a DevOps model
  • Experience with Agile software development processes & practices, methodologies and terminology
  • Excellent collaboration, negotiation and influencing skills
  • Shift Timing: 11:00 am - 8:30 pm Flexible

Preferred Qualifications:
  • Health Care industry or Fortune 100 company & complexity experience
  • Experience with hardware and software provisioning, procurement, contract interpretation and or compliance policies and processes
  • International experience

About Optum

Careers with Optum. Here's the idea. We built an entire organization around one giant objective make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

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