Yes Bank
15-18 years
Not Specified

Job Description

Job Description :
Job Code Team Leader FMO Cost Center Operations & Service Delivery Job Title Team Leader Functional Title President / Senior President Grade President / Senior President Management Band Senior Management Business Unit Financial Market Operations Division Financial Market Operations Department Financial Market Operations Location Mumbai Reporting to BUH No. of Direct Reports 5-8 SECTION II: ROLE SUMMARY Responsible for managing entire life cycle of operations of Treasury Back Office, consisting of FIMM, Interbank, Derivatives, FX, Bullion IBU & Nostro operations. The role holder is responsible for Team Management, escalations to management, meeting end to end department deliverables and management expectations, in line with internal and external guidelines. SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES Strategic/ Managerial Responsibilities  Ensure that high service quality is delivered to all Customers (External/Internal)  Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for various product and service Core Responsibilities Operations Management & Vendor Management  Knowledge of all treasury product covering complete spectrum of FIMM, Derivative, Interbank treasury products  Well versed with all regulations governing treasury market  Experience of Handling IBU treasury operations  Ensures that all transactions are processed as per agreed SLAs and approved procedures and guidelines  Ensures nil operational losses/ revenue leakages.  Accepts responsibility and accountability for execution of all operational processes.  Ensures timely review & renewal that all process notes, flowcharts, checklist etc that is referred to by the unit  Reports to the business head on any changes in the process followed or deviation from the standard process & if need be make relevant changes & obtain approvals  Plans & conduct periodic meetings with stake holders & ensure corrective & preventive actions are in place based on the feedback  Ensures tracking of open items related to the department and their logical closures  Ensures proper due diligence of new products & processes and every inherent risk is documented with mitigants are put in place Performance Dashboards  To ensure performance review mechanisms are in place and practically translated into action within the area of responsibility to achieve strategies, objectives and team plans  Identify training , development needs of the team , conduct training at frequent intervals to meet the training requirements Audit & Compliance  Ensure satisfactory audit rating (internal and regulatory) for the business.  Take corrective action and ensure compliance with audit findings.  Ensure tracking of open audit items related to the department and their logical closures. Process Improvement & Automation  Encourage, Drive & formulate process improvement ideas/projects in the unit resulting in cost saves or productivity improvements  Assist in new Product and Process Implementation  Ensure detailed UAT of new products and identifying automation projects for faster and robust processes People Management or SelfManagement Responsibilities  Maintain discipline & decorum in the team  Lead, motivate, coach & develop staff.  Conduct cross functional trainings within & across teams there by creating effective back up within the team Risk and Internal Control Responsibilities  Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager  Executes the established internal control systems and compiles relevant information for departmental audits, as necessary. SECTION IV: KEY INTERACTIONS Key Internal Interactions Audit/ ORM  Timely response to Audit/ ORM queries.  Tracking of open audit points and ensure logical closures  Ensure RCSA is conducted in spirit and implement the suggested changes in agreed timelines Branches  Interaction for transaction processing and customer query management Front Office/Business  Continuous interaction with front office/Buiness for new products & processes implementation.  Addressing business team requirement in terms timely MIS and related data requirement  Understanding front office requirement to provide better & smooth service to external clients. Product team  For transaction query management, clarifications and approvals. Key External Interactions External Clients  For transaction query management, clarifications and information etc. Qualifications :
KNOWLEDGE Minimum Qualifications  Post Graduate Professional Certifications  Post Graduate, CA, MBA Language Skills  English , Hindi EXPERIENCE Years of Experience  15+ Years of hands on experience in Treasury Back Office Operations, of which last 5+ at a Senior Level, preferably Head of Treasury Back Office and similar experience Nature of Experience  Financial Market Operations and related products in Treasury. SECTION VI: COMPETENCIES & KEY PERFORMANCE INDICATORS BEHAVIORAL COMPETENCIES Core Competencies Competency Name Behaviors  Quality Focus  Proactively raises critical issues that impact organizational coordination, productivity, or effectiveness, and takes the lead in resolving them  Identifies opportunities to enhance efficiency, rationalize costs and optimize resource utilization by effective use of technology and other innovative techniques  Customer Orientation  Establishes systems and processes to proactively anticipate unstated customer needs  Proactively identifies avenues to deliver customer value by conceiving new solutions to enhance business results  Anticipates problems, leverages judgment/assumptions to provide practical and sound solutions  Drive For Results  Takes decisions by appropriately balancing short and longterm business interests, and communicates the rationale for key decisions  Takes initiative and works towards execution by motivating self and team to work towards stretch goals  Establishes high standards of performance for his/her team and drives them to deliver within timelines  Influence and Impact  Uses understanding of others objectives, to negotiate successfully and achieve win-win outcomes  Develops mutually benefiting partnerships with internal/ external stakeholders by establishing trusting relationships, treating all individuals fairly and with respect  Professional Entrepreneurship  Proactively identifies future scenarios and related opportunities, plans potential responses involving resources, peers, processes, and technology  Drives collective ownership and ongoing communication to encourage ownership of work/ outcomes including incorrect decisions or mistakes  YES Personality  Display and presents a highly professional image through appropriate attire and hygiene at all times  Adheres to the Yes Personality guidelines regarding formal attire, accessories etc.  Educates and encourages colleagues/team to comply to the Yes Personality guidelines  Displays Hard work, perseverance and self-belief  Works cooperatively, with a positive attitude with others to achieve common goals  Communicates politely and pleasantly with everyone and promptly checks for understanding  Treats others with dignity and respect, values their opinions and maintains a friendly demeanour  Displays an understanding of factors that promote wellness at and outside the workplace  Encourages self/colleagues/team to take responsibility for their health  Facilitate the promotion of healthy behaviors and improving health outcomes while at work Leadership Competencies Competency Name  Behaviors  Lead The Way  Displays awareness and understanding of the external environment relevant to own area of work and is able to assess their impact on the business in which he operates  Translates the Bank’s vision to own sphere of work and defines plan for achievement of the growth and scale objectives  Actively seeks, identifies and promotes opportunities to try out new ideas  Frequently communicates the organizational strategy and energizes employees within own department to realize Bank objectives and live the brand  Lead and Develop People  Sets performance expectations at the department level, monitoring performance, providing measurement systems, driving accountability and rewarding high performance  Enables empowerment by assigning clear challenging tasks with definitive accountabilities, resources and authority  Coaches and mentors employees to develop required skills, provides developmental tools and provides continuous feedback and support  Enables Change  Displays the ability to depart from traditional methods/behaviors and adapting quickly when situational constraints require new or different approaches  Cascades the vision for change, and leads required transformation in structure, processes and capability to ensure a smooth transition  Encourages team members to respond positively to changes, encouraging discussion, responding with empathy to their anxiety TECHNICAL COMPETENCIES Technical Competencies  Knowledge of Treasury Products and processes and internal and external guidelines  Knowledge of All active software used for day to day transaction processing i.e. Murex or other equivalent system, FCR, RTGS, CCIL applications, Trading Platforms etc

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