Please call us @ 9964080000/080 46115600Hiring For Technical support, Active Directory, Hardware

Please call us @ 9964080000/080 46115600Hiring For Technical support, Active Directory, Hardware

Job Shop
0-5 years
Not Specified

Job Description

Roles and Responsibilities :

Handling calls & resolving enterprise level customer tickets, forensic work based on virus related
issues, handling escalation calls, resolving tickets based on SLA, following internal process &
keeping self-updated •
Work Shifts/ Hours: Rotational shift ( flexible to work in night shifts)
Desired Candidate Profile :

Ability to work well under pressure with high attention to detail
Excellent English communication
Ability to work in a team or as a single contributor
Adaptability / Flexibility on shifts, Ownership and initiative
Being Active & Energetic
Personal attributes

Excellent Customer service orientation
Resilience and flexibility ,Learning and knowledge enhancement
Drive and persistence , Interpersonal skills and teamwork
Technical Requirement: ( Key skills Required )
Operating System:

File system and its features
Boot Options
Windows Tools, i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon,
MSConfig, Sysinternals, ProcMon
System Restore
Windows Services
UAC and its usage
Windows OS: Rights & Permissions
Windows Registry

OSI Layers
Usage of Ports & secured and non-secured protocols
IP Addressing, Configuration
Different types networking devices i.e. Switches & Routers
Ping, Telnet, TraceRT
Interview Process: (Mode of interview Face to face only )
HR Round
Communication round
Technical assessments
Operation Round
Education: Graduates/Undergrads
Exp: Min 6 months of relevant experience
Shifts: 24/7 rotational
Salary: Upto 4 lpa

About Job Shop

Job Shop at a glance
Today’s business world is dynamic and due to the advent of new technology, chance for growth of the potential companies is immense. In such a scenario, Human Resource Management has come up as one of the biggest and significant aspects for any company. Managing the human power properly, hiring potential and fresh people and providing them quality training – are the most important things for a company. Job Shop is a Human Resource management and recruitment service provider, having vast expertise in the field.

Have a sneak peek on the following highlighted parts of our HR based services:
• Turnkey solutions, based on advertising
• Resume management services
• Employee Benefit survey
• Gap Analysis
• Compensation Survey
• Performance management
• Competency Mapping
• Construction of HR manuals or policies
• Incentive Scheme Design

Corporate Profile

Job Shop Human Resource is an Indian based recruitment agency that provides job placement services to companies of all sizes, ranging from SMEs to MNCs. Our services include recruitment, hiring and staffing solutions for clients across India. Job Shop is one of the high professional recruitment agencies in India. We strive to work with the finest employers of IT / ITES / BPO, Banking, Customer & Technical Service, E.Com etc. to realize our vision. We leave no stone unturned hiring the best employees on offer. We conduct interviews and narrow the choices down to the ideal employees so that your organization only has the best to choose from. It takes certain kind of character traits to make it to the corporate world. The desire to excel and a commitment for excellence are found in individuals that possess the drive to exceed their own limit in their effort to place their Organization at the top of the pack. Identifying the shiny needle amidst brittle job hopefuls takes time and resources most organizations cannot afford to spend in a time crunch. This is where Job Shop career comes in.

Why Job Shop

Our dedication to pick the best employees for your organization ensures best performers in the industry. Each viable candidate is put through a thorough screening process which takes their background, work ethic, etc into account. You will always have an opportunity to hire the best from the job desirers we choose.

Result-Oriented Candidates for your Employee Pool
Job Shop has always given top priority to the needs of its employee clients no matter which industry they hail from. We make sure you always have the best employees gracing your organization so that you never have to complain of low productivity or performance again. Each candidate is chosen with high qualifi cation and dedication when it comes to providing the best staffi ng solutions for your vacancies. Our loyalty to clients ensures best performers to add to your staff.

Our Services

Permanent Placement
Identifying ideal employees in times of crisis becomes more challenging if you’re forced to work against the clock. As a result oriented recruitment agency Job Shop places your employment needs at the forefront of dynamic vision - to ensure applicants we send exceed your required expectations.

Executive Search
Job Shop contributes to the journey by searching for potential employees who can support you in all aspects of work. Our executive recruiters pick the apt candidate for the job you need according to the requirements.

Contract Job
Contract workers support the organization by providing expertise when required. Our executive recruiters will not only find contract employees and make sure the exact requirements are met to fulfill the organization’s future projects.

Temporary Staffing
Our executive recruiter can provide you with the perfect temporary staff to meet the demand for best candidates who are not only highly qualified, but who make the company’s success their top priority. All of the candidates are picked according to strict regulatory criterion to ensure that they make your business success their top priority.

Job S

About Recruiter




Active jobs

Functions : Customer Service/Call Centre/BPO

Industries : ITES/BPO

Skills/Roles I hire for: Customer Service

level Hiring For: Junior Level, Mid Level, High Level

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