Phone Banking, Retail Banking Group -Thane /Andheri / Vashi

Phone Banking, Retail Banking Group -Thane /Andheri / Vashi

Hy Fly Consultancy
Mumbai Pune Mumbai City Navi Mumbai Thane
0 - 5 Years
150000 - 240000 INR

Job Description

Phone Banking offers a number of facilities, which enable the corporate customers to do several of their banking activities from the comfort of their premises. The Phone Banking Officer is responsible for providing good service to customers pertaining to any of their banking, financial and investment needs.
Purpose of the Job: The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service. This position also requires to cross sell banking products to our existing customers over the phone.
Roles & Responsibilities:
Handling and resolving customer complaints/ queries over phone
Providing customers with relevant product and service information
Cross selling various banking products to customers over phone
Key skills:
Fluency in spoken English & Hindi language
Open to work in rotational shifts
Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)
Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive)
Hy Fly Consultancy
Free Placement / No Registration Charges
Job Designation: Phone Banking Officer

call 8080702016
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Hy Fly Consultancy

Hy Fly Consultancy provides free placements to job seekers based all over Mumbai, Navi Mumbai & Thane. We are specialized to place a job seeker in Banking, Insurance, Financial Corporates, Health care Corporates, E-Commerce, BPO/KPO/ITES, Consulting Industry. We provide placements through Large Job Aggregators, References, Social Media, Job Portals, Campus Recruitments & various other sources.

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Active jobs

Functions : Customer Service/Call Centre/BPO

Industries : Banking/Financial Services, ITES/BPO

Skills/Roles I hire for: Phone Banking, Customer Service, Relationship Manager, Sales Development Executives

level Hiring For: Junior Level, Mid Level

Hy Fly Consultancy provides free placements to job seekers based all over Mumbai, Navi Mumbai & Thane. We have a track record of providing 100% free placement to 7000+ candidates / job seekers till date

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