Phone Banking Officer

Phone Banking Officer

Conneqt Business Solutions Limited
Hyderabad / Secunderabad
1 - 4 Years
Not Specified

Job Description


Job Description :
Job Description :
To Answer queries/resolve problems of customers through Inbound calls and if required up sell/ cross sell.
Attend inbound & Out Bound calls of customers with regards to give or take information.
Ability to up sell/ cross sell.
Ability to understand what makes the customer tick.
Implement all feedback given by Supervisors.
Questions team leader or manager to obtain full understanding of what information is being requested.
Provide correct and quality information to customers on every call, promote good listening and English grammar skills.
Manage length of calls.
Hiring Specification
Work experience: Freshers /experiences
Educational qualification: 12th Pass / Diploma
Working Hours for the process:
Process timings Rotational shifts
Weekly Off - Rotational
Interview Process: -
1. HR Round
2. Operations Round
Salary: 15,000.00 to 16,000.00 /month
Experience:

  • work: 1 year (Preferred)
  • total work: 1 year (Preferred)

Education:
  • Secondary(10th Pass) (Preferred)

Work Remotely:
  • Temporarily due to COVID-19

1.00-4.00 Years

Conneqt Business Solutions Limited

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