Phone Banking Officer / CCE- Voice

Phone Banking Officer / CCE- Voice

Hy Fly Consultancy
Mumbai Pune Mumbai City Navi Mumbai Thane
1 - 11 Years
150000 - 409999 INR

Job Description

RBI Recognized Corporate Bank-Phone Banking Officer Fresher 2019
Hy Fly Consultancy
www.hyfly.in
Free Placement / No Registration Charges
Job Designation: Phone Banking Officer
This is permanent job on roles of the Banking Industry with fixed salary + high incentives.
Be part of fastest growing digital sales channel in financial services industry.
Job Description:
Must be excellent communication skills Verbal & Written.
Good listening skills and strong communication abilities.
Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts.
To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction.
To identify and convert the opportunities for cross selling (banking product) on customer's call.
Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
Complete the logs specified by the process (End-of-day target).
Adherence to Information Security norms & quality process norms.
To be aware of and comply with any updates about the process.
Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Candidate Desire Profile:
Must be excellent communication skills Verbal & Written.
Good listening skills and strong communication abilities.
Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts.
Age should be 20-32 years only.
Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.
Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
Team player Candidate must be able to work effectively with all levels of the organization.
Salary Package:
Annual CTC of Rs.1.75 to 3.50 Lac per annum plus performance based high Incentives.
Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy).
Education Qualification:
Minimum Graduate with any stream Or
Post Graduate with any stream.
Job Locations: Andheri E/ Vashi / Mahape/ Belapur /Mahape/ Malad/Kurla /Thane West


call 8080702016
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Hy Fly Consultancy
www.hyfly.in

www.hyfly.in

Hy Fly Consultancy provides free placements to job seekers based all over Mumbai, Navi Mumbai & Thane. We are specialized to place a job seeker in Banking, Insurance, Financial Corporates, Health care Corporates, E-Commerce, BPO/KPO/ITES, Consulting Industry. We provide placements through Large Job Aggregators, References, Social Media, Job Portals, Campus Recruitments & various other sources.

About Recruiter

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Functions : Customer Service/Call Centre/BPO

Industries : Banking/Financial Services, ITES/BPO

Skills/Roles I hire for: Phone Banking, Customer Service, Relationship Manager, Sales Development Executives

level Hiring For: Junior Level, Mid Level

Hy Fly Consultancy provides free placements to job seekers based all over Mumbai, Navi Mumbai & Thane. We have a track record of providing 100% free placement to 7000+ candidates / job seekers till date

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