Payroll Officer

Payroll Officer

2-3 years
Not Specified

Job Description

Job Description
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers shine brighter than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Payroll Officer, for our HR Operations Process
About the Process:
The team is responsible for processing biweekly Payrolls for active, Leave and Terminated employees. This include Per, post and run Payroll activities, collection and validation of employee Pay Data, Tax data and benefits to ensure accuracy and timely payment to HSBC employees for NAM. Interaction with Employees and managers to help guide and resolve question raised via Service Now.
A brief overview about the role:
Part of the operations team data/voice as assigned by the management. Manage assigned tasks and deliver output at required level of quality, accuracy, timeliness. Multi-task to bring efficiency in managing tasks, prioritize tasks etc.Provide stellar service to customers with accurate resolution via SOP/Knowledge base/Supervisor support. Complete tasks/assignments/duties as assigned by management.
Roles & Responsibilities
  • Deliver results on daily basis as per work-assignment structure
  • Handle customer queries with utmost care to deliver stellar service using available tools / SOP / knowledgebase / supervisor support etc
  • Manage operational tasks to be completed on time with required quality, accuracy
  • Rightly escalate in line with procedures/SOP
  • Gain good end-end process knowledge
  • Ensure Compliance in all audit on duties / tasks performed
  • Accurate data tracking and recording on operational, people, process, audit etc as required by management
  • Bachelors degree in related field
  • 2-3 yrs in similar role for Data / Voice processes
  • Good communication skills (written and verbal)
  • Good aptitude and reasoning skills with analytical and decision making ability
  • Self driven & showcase good performer traits
  • Good customer service skill
  • Knowledgeable on MS Excel and MS Word
  • Good understanding of Peoplesoft and query.experience of managing to KPIs and SLAs

You'll achieve more when you join HSBC.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.
You'll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.'
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Processing (India) Private LTD***

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