Passenger revenue accounting

Passenger revenue accounting

Tata Group
Not Specified
Not Specified

Job Description



Criteria
Passenger revenue accounting : Process knowledge and experience as per job responsibility

Qualifications

Educational
Graduate from any discipline.

Professional
Diploma in Travel and Tourism / IATA UFTAA Certified preferred

Knowledge of GDS/ Amadeu s / ATPCO preferable.

Working knowledge of MS Office and other standard desktop applications

Must to have skills
Good Analytical & Numeric skills, Diligent, Independent and Systematic
approach to work, Customer orientation, Ability to learn the process quickly, Good communication skills.

Good to have skills
Ability to cross-train/re-train

Job responsibility

Audits
Team member should be well versed with Auditing tickets of an airline as per the below process details.
Audit on the passenger tickets sold by travel agents and own stations/airline offices.
Tickets are audited for the Fare / Tax and Commission , Exchange ,Refunds violations.
Audit team identifies losses arising out of errors in ticketing and incorrect application of fares, taxes, commission and fare , Penalty rules. These discrepancies are fixed by raising debit memos to the defaulting agents thereby saving revenue for the airline.

Refunds
Ability to work on Amadeus PNR cases and refund request from BSP link.

Need to have a good communication via email with passengers and airline departments.

Knowledge of tickets issued with various Form of payments on ticket like CASH/CC

Need to know the general procedure over refund/ Under refund cases.

Ability to handle all types of refund calculations for exchange/part/downgrade.

Well versed with PNR reading which includes PNR, PNR history and interpretation of remarks.

Job Details

Employment Types:

Industry:

Other

About Tata Group

Founded by Jamsetji Tata in 1868, the Tata group is a global enterprise headquartered in India. The group operates in more than 100 countries across six continents with a mission 'To improve the quality of life of the communities we serve globally, through long-term stakeholder value creation based on Leadership with Trust'​.
Sixty-six per cent of the equity of Tata Sons, the promoter holding company, is held by philanthropic trusts, thereby returning wealth to society. The Tata name has been respected in India for 150 years for its adherence to strong values and business ethics.
The companies of the Tata group employ the best and finest, strengthened by a culture of ethics and integrity. Today we stand strong at 702,454 employees.

Job Source : www.tata.com

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