Order to Cash role-Invoicing for Sales Orders at leading MNC

Order to Cash role-Invoicing for Sales Orders at leading MNC

Golden Opportunities Private Limited
Bengaluru / Bangalore
3 - 10 Years
Not Specified

Job Description

JD:

Roles and Responsibilities:
  • Have experience in Order management like Invoicing and Dispute Management; Pricing and contract; sales order management.
  • Have experience in Complex Billing Management - Escalation from front line to resolve complex billing issues.
  • Be responsible for Bill Cycle checks by performing pre-bill run validations Performa sample post bill run validations generation and printing loading of PDF invoices to the customer portal.
  • Analyze and determine resolution actions of recurring billing issues
  • Determine and trigger required actions/coordinate with dispute agents for resolutions.
  • Perform pre-bill validations and share anomalies with billing operations team.
  • Perform internal and external audits at periodic intervals & ensure adequate controls are in place for the observations identified.
  • Perform inquiries receive calls from customers sales account managers in regards to disputes and electronic disputes for categories including US billing.
  • Perform Fraud investigation activities as required.
  • Mandatory: experience in SAP or Sales force.
  • Work timings US Shift.
  • DOJ: By July 20th buy out provided

Golden Opportunities Pvt. Ltd

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Industries : ITES/BPO

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