Order Management

Order Management

Sutherland Global Services Private Limited
Pune
1 - 3 Years
Not Specified

Job Description

Order Management

Sutherland is seeking a motivated and passionate person to join us our Order Management Team. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
In this role, you will get to:

• Assist clients with purchases, questions around new PO’s, amends to PO’s, ETA’s, requests for stock availability
• Direct customer contact, mostly via email
• Order entry on our internal order management system
• Follow up on shipment status
• Send backlog to customers
• Submit special price/volume requests
• Work with channel sales teams
• Work and partner with others within a team-based environment
• Achieve and maintain required metrics and goals
Our most successful candidates will have:

• Completed B. Com
• Good knowledge in SAP
• Experience in dispute resolving, order entry, order creation, and order processing
• Strong analytical, troubleshooting, and problem-solving skills; ability to interpret data
• Excellent verbal and written English communication skills
• Customer oriented approach
• Good knowledge of MS Office applications
• Strong typing Skills: 25 words per minute with 90% accuracy
• Willingness to work rotational shifts with 2 fixed Saturday Sunday offs
We Will Give You

• PICK-UP & DROP facility: Provided both ways to employees
• Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity
• The chance to work with people who will become your second family
• A workplace that’s never boring
• The opportunity to make someone’s day, every day
• Rewards and recognition as you blaze your own trail and ignite your career

Sutherland Global Services Private Limited

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