Order Management Executive

Order Management Executive

Practo Technologies Private Limited
1-2 years
Not Specified

Job Description

Follow up with the lab for the on-time report.
Handlingprocess of order from confirmation to terminal stage
On-time collection monitoring
Real-time updates from a phlebotomist.
Monitoring operations and update to back end OME
Handling work order entry and registration of sample
Note: Candidate should be able to work for 6 days in a week(8 hrs/day) .
Customer Communication : To communicate with customers on Call/Chat whenever required to inform possible changes in order, Resolving issues etc.

Relationship Management : Maintain strong relation with the Vendorsto get the things done on time, Train them for new and existing processes.

Product : Candidate should be a quick learner, Understand the complete product and tools, Should be able to coordinate with multiple teams like Product, Engineering to deep dive into tech issues and resolve them.
Analytics : Candidate is expected to be good in numbers, Analyze trends and issues with data and make plans to improve/resolve them.

Job Details

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