Operations Executive (EdTech)

Operations Executive (EdTech)

Snaphunt Pte Ltd
Delhi
1-3 years
Not Specified

Job Description

The Job

You will be responsible for :
  • Overseeing the day-to-day activity of our learning facilitators.
  • Having an occasional word with you users to gauge their satisfaction levels.
  • Ensuring proper on-boarding of every learner on the platform is seen through.
  • Managing all communication supposed to reach our learners is disbursed on time, as per marketing or related team's instructions.
  • Answering general queries on calls and emails on an ad hoc basis.
  • Escalating critical issues to management or related teams for immediate resolutions.

The Profile
  • You possess a Degree and have at least 1 year experience working in a formal workspace.
  • You are organised and have good interpersonal skills.
  • Proficiency in using MS Word, basic Excel and Powerpoint are required along with a handling emails.
  • You can work with minimal supervision and multi-task effectively.
  • You also possess good communication skills, both written and verbal.
  • Ability to handle critical situation with composure is required for this role.

The Employer

Our client is an EdTech startup that provides users with a unique and enhanced learning experience. Founded in 2017, they are on an incredible growth trajectory, with almost 10 million users in the Asia Pacific region and as a result of their growth, they are actively hiring for their team based in Gurgaon.

The Offer

  • Join a high-growth EdTech firm
  • Learn the nuances of EdTech operations
  • Exciting opportunity for early stage professionals

Ref :27390081

Job Details

Snaphunt is a specialist recruiting platform that takes the pain out of hiring and job searching. Looking for a new role Submit your CV on https://snaphunt.com Now live in Singapore, Indonesia, Malaysia, India, Hong Kong, Philippines, Vietnam, Thailand, Bangladesh & Sri Lanka.

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