Candidate should provide technical support of Cloud, On-Premises, and Hybrid services.
§ Candidate should design and implement changes into the systems.
§ Candidate should maintain and enhance internal tools to improve service industrialization for Cloud and On-Premises services.
§ Candidate should provide technical guidance for new or evolution of services and for consolidated technical analyses.
§ Candidate should optimization of service reliability, performance and security.
§ Provide technical direction when CAB requires tier II input, expertise or changes with high risk impacts on customer SLAs.
§ Candidate should be responsible for product and technical knowledge ramp-up of the Tier II Support team.
§ Candidate should extend and acknowledge completion of handover milestones to Tiers I and II to comply with contractual SLAs.
§ Candidate should manage performance. Track and report critical supply and demand metrics. Use data to optimize processes, creatively solve problems, and track results
§ Candidate should participate within the integrated team concept for product & process improvement
§ Candidate should participate at the preparation and review of technical product & customer specific documentation
Candidate should also have an experience in managing production systems in Cloud or/and Hybrid-Cloud, knowledge of debugging methods and tools.
Candidate should have knowledge of Cloud technologies: ie. Ansible, Dockers, Kubernetes. AWS, Google Cloud are much appreciated.
§ You need to have experience in customer facing role and communication with internal & external stakeholders
§ You must be fluent in English.
Functions : Manufacturing/Engineering/R&D, IT
Industries : IT/Computers - Software
Skills/Roles I hire for: Sap, Java, Erp, Sql
level Hiring For: Junior Level, Mid Level, High Level
Greetings from IDESLABS, We have immediate openings on SAP S4 HANA Consultants on various modules Details Skills: SAP S4 HANA Simple Finance Exp: 6+ Location: Saudi Arabia Duration: 6 months to 1 year
1. SAP MM (Material Management) - Short Joiner 2. SAP HCM (Human Capital Management)- Short Joiner 3. SAP FICO (Finance&Controlling) - 30 Days 4. SAP PM (Plant Maintenance)- 30 Days,
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