Operation Executive

Operation Executive

Aayushhomeo Care
0-2 years
400000 - 600000 INR

Job Description

Job Description:

Will be responsible for external communication with students.Needs to ensure that issues raised by students (through tickets/email/chat/call) are resolved and given best resolutions.
The incumbent will also be responsible for ensuring that the issues are closed within predefined SLA and will also be accountable for maintaining the post resolution rating from the users.
Will be responsible for resolving and implementing operational requirements around different batches.

Required Candidate profile-

Skills and Qualifications:

- Education: Bachelor's degree.

-Excellent communication (written, oral and presentation) and interpersonal Skills

- Excellent skills on MS Office, Documentation, Advanced Excel eg. VLookUp.

- Multi-tasking

- Excellent problem solving skills : Quick query response and resolution.

- Competent time management skills

- Self-motivated

Further details :
This role will have 6 days working. Weekends will be working.
There will be two interview rounds as part of the selection process.

Job Details

Employment Types:

Industry:

Function:

HR Generalist

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