Openings for Desktop Support Engineer

Openings for Desktop Support Engineer

Company Name Confidential
Bengaluru / Bangalore
1 - 4 Years
100000 - 250000 INR

Job Description

Job Description :
- Installation and configuration of Windows-based operating systems (Windows XP, Vista,7&8)
- Software installations and troubleshooting of all types of customer-oriented field problems, network setting for TCP/IP, and Internet setup.
- Troubleshooting of all types of Hardware and software applications problems.
- Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing backup and recovery.
- Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
- Exposure in Active Directory user creation & deletion
- Maintenance and Troubleshooting of connectivity problems using Ping, Traceroute.
- Troubleshooting hardware, software & networking problems.
- User group policies creation & modification
- Monitoring of virus issues through Symantec Endpoint Protection antivirus.
- Regular data & mail backup of MS Outlook (PST files).
- Password creation & resetting to end users through remote desktop
- Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express
- Remotely resolving application problems and network problems and mail configurations through the net meetings, remote desktop sharing.
- Maintaining Assets through Asset Management Tools
- Design and integrate specifications for systems
- Responding in a timely manner to service issues and requests

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