Opening for Technical Support Executive in top IT Co at Borivali

Opening for Technical Support Executive in top IT Co at Borivali

PARC Kalite Consultant
Mumbai Mumbai City
1 - 3 Years
50000 - 200000 INR

Job Description

Greetings from PARC Kalite Consultant !!!
Hope you are doing fine!!!
PARC Kalite Consultant is an established organization providing quality manpower services to the corporate world and emerges as an integrated HR service provider in Worldwide. It is the fastest growing executive search firm, offering multiple opportunities to businesses seeking recruitment and flexible staffing solutions and to career aspirants seeking full-time employment.
NOTE: We apologize, if any inconvenience is caused or this job opening is irrelevant / not of interest to you and request you to ignore this mail.
Designation : Technical Support Executive
Job Description :
Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues.
Walk customers through the process of installing the software on their machines and starting up the program for the first time.
Help customers troubleshoot & Tally issues they encounter while using the software and provide actionable tips to resolve the problem.
Assume remote control over customers computers when necessary to resolve problems.
Diagnosing and solving software faults.
Logging the queries of customers and employees.
Responding in a timely manner to service issues and requests.
Ability to focus and follow-through to resolution of issues.
Updating self-help documents so customers/employees can try to fix problems themselves.
Excellent written and verbal communication skills.
Make hardware recommendations for customers whose machines cannot support the software.
Monitoring and maintaining computer systems and networks.
Job Location : Borivali
Experience : min 1 years
Salary : 15k to 20k
If interested in the profile kindly send us your updated CV with passport photograph on [HIDDEN TEXT] or call on the below mentioned number.
Also we kindly request you to forward the above opportunity to your friends / refer some of your friends or colleagues who are seeking change in their career.


Thanks & Regards
Renuka Parmar | Recruitment Consultant |PARC Kalite Consultant |
|Mobile: + 91 9137414770
Email: [HIDDEN TEXT] |

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