Opening For IT Freshers To Work with MNC- Immediate Joining

Opening For IT Freshers To Work with MNC- Immediate Joining

Nanu India Recruitment Co
Ahmedabad Gandhinagar
0 - 1 Years
160000 - 360000 INR

Job Description

Software Specialist (TECHNICAL SUPPORT)
POSITION OVERVIEW
Fluency in English Communication
Ready to work in Night shift
Job Functions / Responsibilities:
Find technical resolutions on issues or queries related to unknown or new scenarios
Meet cases resolution SLA's
Manage relationships with clients
Work with cross-functional teams as and when required
Keep up to date with all eCW products and their enhancements
Maintain excellent customer satisfaction level
Other duties as assigned
Requirements:
Experience with server side programming using VB / COM would be fine
Proficient with relational databases (SQL Queries)
Experience with Internet Protocols, HTTP / HTTPs
Default ports for HTTP / FTP / MYSQL etc
Experience with XML / XSL
Experience with Web Application Server(s)
Understanding of 3 -Tier / N-Tier Architecture
Knowledge of SQL Server 2005, 2008
Prior technical support experience shall be an advantage
Prompt, responsive, responsible and friendly approach to customer situation
Other Skills / Abilities:
Telephone etiquette
Ability to balance multiple priorities
Ability to handle difficult situations
Excellent customer service orientation
Strong analytical and problem solving skills
Excellent attitude and spirit of cooperation
Detail oriented; with strong interpersonal and communications skills
Ready to work in 24*7 Shifts
Benefits:
Best Professional Experience
Opportunity for Career & Professional Growth
Healthy Work Environment
Pick & Drop facility for all employees based in Ahmedabad & Gandhinagar
Meals at subsidized rate
Please send me your Resume on Whatsapp 9346938942 HR. Saumya
Role Technical Support Engineer
Industry Type IT-Software, Software Services
Functional Area IT Software - Application Programming, Maintenance
Employment Type Full Time, Permanent
Role Category Admin/Maintenance/Security/Datawarehousing
Education
UG :Diploma in Computers, B.Tech/B.E. in Computers

Nanu India is a recruitment and employment agency based in India. Company has been established in 2005.Our team offers high quality services to provide the best outcomes in the recruitment and employment of personnel from a diverse set of business sector.

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