Opening for F&B Service Department in 5 star hotel.

Opening for F&B Service Department in 5 star hotel.

Career Craft Consultants
Kolkata Mumbai
0 - 5 Years
Not Specified

Job Description

Opening for F&B Service Department in 5 star hotel
Food and Beverage Server Duties and Responsibilities
In order to ensure satisfactory service for all patrons, a Food and Beverage Server performs many different tasks. We analyzed job listings for Food and Beverage Servers in order to identify these core duties and responsibilities.
Provide Customer Service
The Food and Beverage Server is the face of the restaurant and has considerable influence on its patrons experience. They must maintain a professional and friendly demeanor and offer timely assistance to customers in order to ensure that their needs are met. If any issues arise with throughout the customers dining experience, the Food and Beverage Server is responsible for resolving it.
Take Orders
Presenting menus, answering questions and offering suggestions, the Food and Beverage Server will guide patrons through the restaurant offerings and eventually take down their chosen orders. It is often the duty of the Food and Beverage Server to explain menu items, assist patrons with special dietary needs and recommend menu items that the restaurant would like to sell more of.
Serve Food and Beverages
Responsible for bringing orders from the kitchen to customers, Food and Beverage Servers must remember where to bring each order or maintain an organized record of order to which he or she can refer. They are also responsible for keeping beverages filled, following up with tables to see if their needs are still met and clearing plates as theyre finished. Should an order be filled incorrectly, it is the Food and Beverage Servers duty to fix the order and bring out a new one.
Clean and Prepare Tables
In order to ensure that tables are prepared for each party, the Food and Beverage Server must clear tables of all plates, cups, and flatware after a party leaves, wipe down tables and properly re-set them with clean tableware. Depending on the establishment, the Food and Beverage Server may be solely responsible for this, or he or she may have assistance from hosting and bussing staff members. The Food and Beverage Server must ensure that the restaurant maintains proper standards of cleanliness and sanitation.
Process Payments
Food and Beverage Servers ensure that patrons receive their bills in a timely manner and that all orders are properly listed and priced. They receive and process payments, operating the register, and return paid checks and receipt to customer. They are responsible for resolving any discrepancies in billing.
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