Opening For Email Process - US Shift- Sal upto 25k

Opening For Email Process - US Shift- Sal upto 25k

Job Shop
Bengaluru / Bangalore
0-5 years
200000 - 450000 INR

Job Description


Job description
Responsibilities -
  • To provide best in class Customer support to customers over Email/Chat.
  • Take end to end ownership of customer issues reported.
  • Research, diagnose and identify solutions to resolve customer issues..
  • Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.

Must have:-
  • Graduate or Under graduate with Minimum 6 months of experience in Email Support in other Domain or in International Customer service role
  • Fluency in Written English.
  • Knowledge on PC, Excel & Good Typing.
  • Typing speed minimum 30 words per min

Should have:-
  • Should be Good in communication skills both spoken & written (English)
  • Strong problem-solving and client facing skills
  • Flexible to work in rotational NIGHT Shift
  • Work from Office until further notice
  • Good Customer Service Skill
  • Knows about Email etiquette
  • Looking for Applicant from Bangalore ONLY

Shift Timings
US - Rotational.
Joining : Immediate - 26nd Feb 2021
Work Location
on the Bannerghatta Main Road, Bangalore
Eligibility Criteria:
Graduate or UG/ Diploma/10+2 with Minimum of 6 Months in Inbound Customer Service Email or chat role with Good communication & Written skill
In the Interest of time, Before calling me, Would request you to please go through the above requirement and if its matching to the requirement then only please Call me -
Regards
Suma - 7406026000 / Drop a Wats app message with a Voice recording of your self introduction and resume , If I didn't respond to your call.

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