One of Largest BPO Contact Centre in World is Hiring !!! Call us now @ +91 9779924404 For Interview

One of Largest BPO Contact Centre in World is Hiring !!! Call us now @ +91 9779924404 For Interview

Connecting the Dots
Mohali Chandigarh
0 - 5 Years
200000 - 450000 INR

Job Description

Build a rewarding Contact Centre career with "Multinational BPO services provider, currently operating in 65 countries"! Call now +91 97799-24404
Customer service professionals--are you interested in taking your next career step with an BPO industry leader
We have just the opportunity for you!

On more information on how we can help u Please Call , Give Missed Call or Whatt's App Sourabh at +91 9779924404
Job Location : Chandigarh ,Jaipur, Indore
We do not Charge any kind of registration Fee or Consultancy Charges

We are looking for Tech Savvy Professionals to serve as :-
  • Customer Service Representatives
  • Team Leaders
  • Quality Analysts
  • Trainers
  • MIS/WFM Executives
  • Managers
We'd love to meet, someone with:-
  • Candidates which speak clear and grammatically correct English
  • Able to converse freely and need to have a clear thought process and not restrict to being scripted
  • Need to be conversational as it's a dynamic process and not scripted
  • Able to articulate their thoughts or have a speed of response
  • Poise in their English proficiency or style of speaking would be an added advantage
  • High Energy, Confidence with a decent conversational ability

Additional Skills Required:-
  • Certifications like CCNA, MSCE etc…
  • Knowledge on how to connect laptop or desktop over Wi-FI.
  • How to configure a Router
  • Understanding of DNS & Telnet
  • Knowledge on VOIP, Hot spot connection
  • Knowledge on mobile number portability (port in/port out)
  • Knowledge on Selfcare, USSD, IVR and so on
  • Knowledge on SMS centre number, PIN/PUK etc…

As the main Tech Support Advisor you will:-
  • Troubleshooting for issues like internet not working, network selection ie: restarting phone, GPRS settings, turning Mobile data on (on generic phones), roaming, connecting to Wi-FI
  • Troubleshooting internet broadband related issues.

Best Regards,
Sourabh Bakshi
Team Connecting The Dots