Officer / Senior Officer - Voice Support

Officer / Senior Officer - Voice Support

2COMS Consulting Private Limited
Chennai
1 - 6 Years
90000 - 300000 INR

Job Description


  • Updates himself regularly with Company policies on Information Security Management System
  • Ensure subordinates are aware of Company policies, in particular those on Information Security.
  • Ensure adherence to legal & regulatory requirements as applicable to the nature of work.
  • Ensure Process adheres to legal & regulatory requirements as applicable to the nature of work.
  • Ensure adherence to the Contractual Requirements of the Process/Function.
  • Encourage all subordinates to Report Security Incidents.
  • Ensure Compliance and Security Trainings for subordinates are conducted periodically.
  • Cooperate with Compliance and Security officers with Security Investigations.
  • Monitor Compliance adherence and ensure a monthly review of status .
  • Facilitate Regular Audits to detect any compliance or contractual breaches and encourage continuous improvements.
  • Ensure Risk assessment is conducted for the process at the start of Operations and on any major change taking place.
  • Review Risk Assessment document and implement mitigation strategies.

Requirements
  • Applicants must have experience in International Voice Process (US/UK) in call handling role for a minimum of 1 to 2 years mandatory

Benefits
One way transport facility

Job Details

2COMS Group was established in 1993 and has been serving as a Complete Human Supply Chain Management Group for over 27 Years now. Currently there are 25+ Operation centers of

2COMS Group pan India with 550+ Employees and 3500 + Associate. As an equal opportunity organization about 60% of the employee workforce consists of women employees. 2COMS Group also has 6 National Awards and 60+ Corporate awards/Recognitions under the kitty.

2COMS Group broadly functions on the following verticals :
  • Recruitment and Apprenticeship
  • Staffing
  • Skill Development
  • Social Entrepreneurship and CSR

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