The role of a NOC engineer is to monitor various systems, provide email communication from IT, and
coordinate outage resolution, with Level 1 troubleshooting across from Application to Network to Systems
and provide necessary requested access via the internal portal.
All departments mainly with Support, Implementation/Interface etc.
Mentors and peers
DCOPS, Server, Network and Storage teams
Lead, coordinate and participate in key process improvements as they relate to the
Responsible for the installation, configuration, maintenance, and troubleshooting of
all server hardware, software, and operating systems
Act as project lead in the design and review of new server systems, applications, and
hardware; conduct capacity planning as needed.
Good understanding of Windows 2008 along with Windows 2012
Good understanding of Linux flavour (CentOS/RHEL/Debian)
Will closely work with NOC, DCOPS, Server Team, Network Team, Storage Team.
Advance to Midlevel understanding of following Protocols- ICMP, SNMP, WMI, TCP,
UDP, FTP, FTPs, HTTP, Port/Network Address Transversal Protocol, SSL, Remote