Coordinate with technicians and perform installation and migrations of various technology solutions within network.
Analyze customer requirement for advance service products coordinate with business firms and develop appropriate voice solutions for customers.
Perform analysis on trunk utility and optimize IP and PBX Communication server for capacity building.
Monitor all customer inquiries and ensure appropriate resolution of same.
Plan network capacity for network and perform troubleshoots on existing network.
Should have knowledge about VOIP, Dialer, IVR
Installation, setup / configuration, troubleshooting, Tuning, diagnostics and maintenance of networking and related Equipment. The network administrator would have to coordinate with the other vendors to resolve network related issues
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