Network Support Analyst

Network Support Analyst

NTT Data
3-5 years
Not Specified

Job Description

Req ID: 138998
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Network Support Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Job Responsibilities:
. Gather requirements, analyze technical networking issues and provide options and recommendations.
. Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area.
. Supporting customer environments on 24x7x365 basis.
. Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF.
. Knowledge of Network Monitoring Tools i.e Voyence, Solarwind
. Network support and/or Network operations experience of 3-5years
. Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines
. Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept.
. Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network
. Advanced knowledge and troubleshooting skills to support wireless infrastructures.
. Advanced skills in gathering requirements and designing/implementing/supporting network solutions
. Advanced skills and knowledge and adherence to Change Management processes
. Excellent communication skills, both written and oral
. Strong customer service skills interfaces with customers, end users, partners and associates
. Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals
Experience :-
3 - 5 years of relevant experience or equivalent combination of education and work experience.
Skills :-
. Good troubleshooting skills
. Customer facing skills
. Good verbal and written communication skills.
Educational Qualification :-
B.Tech. or Any Graduate
Minimum Certifications or Professional Credentials:-
. Minimum of CCNA level certification.

Job Details

Employment Types:




About NTT Data

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email f or assistance.

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