Network Operations Analyst

Network Operations Analyst

TransAltus Management consulting Private Limited
Singapore
5 - 6 Years
Not Specified

Job Description

Technology & Operations;
This is a Network Operations Analyst role within the GTI Networks team. It's responsible for all aspects of network, telecom and security operations with technologies including:- - Routing and Switching (Cisco, Arista) - Security, Firewall, Internet Proxy, NAC (Checkpoint, Cisco, Blue Coat, Forescout) - Optimization and traffic optimization (Riverbed, F5, Cisco, Silverpeak) - Management & monitoring (HP, SevOne, Wireshark, NIDs)
Role Responsibility;
• 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA’s etc.
• Operational network maintenance activities and low-level changes (as scheduled by Service Assurance & Engineering teams)
• Monitoring & fault management and remediation of alerts. Tuning & optimization for monitoring systems
• Assist with root cause analysis for high profile incidents
• Assist with periodic network reviews and analysis (as scheduled by Service Assurance & Engineering teams)
• Assist with the establishment of operational procedures & support documentation Review, track and update network operations policies, standards and documentation
• Assist with development of the network management platform adoption, configuration and tuning Daily network checks and operational handover duties
Experience;
Knowledge/Experience:
• 5 – 6 years experience in IT infrastructure operations/support role
• Knowledge of network routing and switching technologies and protocols
• Experience with various Cisco equipment (routers, switches)
• Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators a plus
• Basic understanding of IP telecommunications technologies
Skills/Qualifications:
• Good academic background with a degree or equivalent qualification in Information Technology, Business Studies, Computing or relevant subject.
• Scripting and Programming skills highly desirable
• Formal network qualification such as CCNA is desirable
• Excellent relationship building and communication and documentation skills
• Flexible and able to multi-task in a dynamic and fast pace environment
• A team player and can also work on own initiative
• Desire to learn and grow with the organization

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