Network Operation Specialist– TEM

Network Operation Specialist– TEM

4-7 years
Not Specified

Job Description

Within ST Digital office Infra, the Networks service tower manages globally the life cycle, delivery, quality and performance of the Wide Area Network, the internet connections, network traffic management, (W)LAN, DNS/DHCP and all other aspects of connectivity for Nokia Networks offices and partners. To support the digital transformation and the use of cloud services, the transformation into a full hybrid network is proceeding at full speed. Nokia IT WAN spans cross over 400 locations spread over 100 countries globally using almost 100 different data telecommunication service suppliers. Nokia's WAN adapts the most advance, best in class industry technologies, solutions and standards.
Network Operation Specialist- TEM (Junior Level): responsible for Nokia corporate IT Wide Area Network (WAN) Telecom expense management and contract management worldwide. This includes but not limited to supporting WAN Services RFP/RFQ managing invoices to ensure accuracy, managing disputes due to inaccurate/mischarges or failing SLAs GR booking, PO management WAN spend management and outlook estimates.
The selected person will be responsible for

-WAN Suppliers Services & Provisioning checks with technical team:
Collecting and refining dates in tools for changes like new/upgrade/termination
collecting carrier rating/evaluation data
-Invoice management:
Receive and validate supplier invoice against purchase orders
Reconcile invoice against inventory, contract, pricing
Identify billing error, miss charge, determine supplier credits
Perform GR booking, analyze and resolve GR - invoice gaps
-Inventory & reports
Maintain and update WAN inventory
inventory quality control and support periodical auditing
generating reports for operation and service needs: billing/invoice reports, spend report, invoice discrepancies, expense disputes.
Minimal Graduation ( with computer knowledge preferred) with software based accounting/4 year
college degree in science/engineering
Working knowledge of Wide Area Network and key suppliers
Good knowledge with Office tools (e.g excel, PPT)
Ability to work with suppliers related to service offerings and billing/invoicing methods
-Self-driven, motivated, efficient and ready to adapt changes
-Good verbal and written communication skills
-Eager and capable to work in a global multi-cultural team and to develop him/her self
-Flexibility to work in shifts / Europe or USA timezone
-Strong customer focus with end result in mind
-Drive to deliver results, 'get things done' attitude
-Working with integrity and building trust
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