MUMBAI NON VOICE AT TOP MNC

MUMBAI NON VOICE AT TOP MNC

2COMS Consulting Private Limited
Mumbai
0 - 50 Years
Not Specified

Job Description


Hi,
Greetings from 2coms
JOB DESIGNATION- Process associate
JOB PROCESS- International health care process(NON VOICE process)
Eligibility Criteria:
1. Candidate should have Good communication skills.
2. Qualification- B.com / BA / B.SC / BBA / BMS / BAF / Etc.
/2016/2017/2018/2019.
3. Candidates should have all Mark sheets
4. Candidates with backlog are not eligible
5. Shift : Rotational Shifts
6. Salary : According to company norms.
7. 5 days working (Sat and Sun fixed off)
8. Cab facility both sides (Free of Cost)
Interested candidates can forward their resumes to [HIDDEN TEXT]
Or call at 8895818423
Shifts: ROTATIONAL shift

  • Responsibilities:
  • Communicate with client customers via chat to help resolve the issues being faced.
  • Receive, process and verify the accuracy of orders from customers.
  • Utilizing the companys internal CRM/mainframe systems and customer purchase orders.
  • Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through
    contact tracking.
  • Access the company's internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports
  • Initiate required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate
    personnel/departments.
  • Maintain customer records by updating account information

Note:
1.We do not have any registration charges
2. No Contract / No Bond.
3. No Target / No Sales
4. If you are not comfortable with night shifts please ignore.
5. You should have your all mark sheet / provisional certificates.
Kindly refer your friends and help them to find a better opportunity
--
Thanks & regards
Aishwarya Dwibedy
HR Recruiter - 2COMS Consulting Pvt. Ltd.
Mob: +91-8895818423
E-Mail: [HIDDEN TEXT]

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