Mgr SD Automation & Service Excellence

Mgr SD Automation & Service Excellence

Reliance Jio Infocomm Limited
3-7 years
Not Specified

Job Description

Job Description :

  • Job Responsibilities :

    1.Drive operationalization of designed service delivery processes
    2. Ensure stepwise documentation of each process
    3. Ensure timely circulation of guidelines to NHQ and State teams
    4. Manage service delivery process testing
    5. Ensure continuous process improvement in service delivery
    6. Manage deployment of new products delivery PAN India
    7. Identify gaps/issues in the overall process
    8. Devise methodologies for system automation
    9. Ensure effective operationalization of all new service delivery
    processes PAN India
  • Skills & Competencies :

    1. Knowledge of service delivery processes and system
    2. Knowledge of enterprise services
    3. Collaboration skills
    4. Analytical skills

Job Details

Employment Types:


Reliance Jio Infocomm Limited, doing business as Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Navi Mumbai, Maharashtra, India. It operates a national LTE network with coverage across all 22 telecom circles. Currently, Jio currently offers 4G and 4G+ service, however it is working to offer 5G and 6G as well.
Jio soft launched on 27 December 2015 with a beta for partners and employees, and became publicly available on 5 September 2016. It is the largest mobile network operator in India and the third largest mobile network operator in the world with over 42.62 crore (426.2 million) subscribers.

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