Mega Walk-in Drive for Customer Support @ ACT Fibrenet

Mega Walk-in Drive for Customer Support @ ACT Fibrenet

Atria Convergence Technologies Limited
0-3 years
Not Specified

Job Description

Purpose of the Role: The objective of this role is to deliver exceptional customer service by focusing on service skills and ensuring all required operational parameters are met and adhered to. He/she shall be closely involved in interacting with customers on a day to day basis, clarifying and resolving customer complaints and queries, determining the cause of the problem, providing the best resolution Role Description To provide customer satisfaction on every call/e-mail. To ensure closure of the ticket/e-mail within the prescribed TAT To provide speedy resolution Willingness to work in rotational Off & rotational Shifts To resolve product or service problems by clarifying the customer's complaint Key

Similar Jobs

Career Advice to Find Better