Mega Drive For Customer Support Voice Process in BPO / Call Centre UMA 9845043512

Mega Drive For Customer Support Voice Process in BPO / Call Centre UMA 9845043512

Personal network
Bengaluru / Bangalore
1 - 6 Years
250000 - 350000 INR

Job Description

Brief About Client :- A BANGALORE based MNC , A leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management which serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its banner .
Post :- Sr. CSR Analyst/ CSR Analyst / CSR / Sr. CSR
Experience :- 1 to 6 years in International Voice is MUST
Qualification :- Any Graduate / UG / 10+2+3 / 10+2 / 10+3 / BE
Remuneration :- 3 L to 5.5 L ( Based on Current CTC )
Location :- BANGALORE
SHIFT :- Rotational US / UK / 24/ 7 Shifts
Job Description :-
• Candidate should possess excellent oral and written communication skills
• Candidate should have 12 months to 5 years of experience in Customer Support / Voice Process.
• Prior experience in Customer Service industry will be an added advantage.
• Should be open to work in Night shifts.
• Responsible for dealing with International Clients
• Must be willing to work in an environment that requires some amount of phone-based customer interaction

Operational since 1994, a frontrunner in the IT / ITES/ Call Centre segment servicing clients .

We are a Quality Cultured Organisation with over 22 years experience in the Manpower Industry & has a well trained manpower team of 10 Members in IT & 20 Members in CALL & BPO Team who are capable of catering to the Critical Requirements of your organisation.

Domains worked in ITES/ BPO : Technical / Customer Healthcare, Insurance , HR, Banking, Financial & Accounting Process, Lateral Hirings in BPO / Call centres / KPO .

Dell India, Accenture, IBM India, Unisys, HCL Technologies, HSBC, JP Morgan Chase, AMAZON, TANGOE, NTT DATA ( Dell International Service ), Mphasis, Altisource, First Source

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