Media Operations Engineer II (TCP/HTTP/DNS- Mandatory) - Remote

Media Operations Engineer II (TCP/HTTP/DNS- Mandatory) - Remote

Ags Health Private Limited
6-9 years
Not Specified

Job Description

Do you love solving technical problems for customers
Would you like the opportunity to work with the biggest global names in Media and Broadcasting
Join our Broadcast Operation Command Center team
The Broadcast Operation Command Center team support a range of well-known media and streaming brands. Against the backdrop of a highly collaborative environment, we are passionate about delivering excellent customer support to our global customers - making for a truly dynamic and progressive workplace.
Work on high profile Streaming accounts and products
As a Media Operations Engineer II, you'll solve complex technical issues for our customers. In this strategic role, you'll act as a mentor to the wider team. Through proactively reviewing and mitigating risk, you'll minimize any potential service disruptions for top global internet companies.
As a Media Operations Engineer II, you will be responsible for:
  • Providing Operational and technical support on complex Media issues.
  • Collaborating with cross-functional teams including Product, Engineering, and Account Management groups to align and prioritize customer-related problems.
  • Assessing, creating, and improving processes to ensure complete customer satisfaction.

Do what you love
To be successful in this role you will:
  • Have 6 years of technical support experience
  • Able to Communicate complex technical content to a wide range of audiences with varying technical abilities
  • Have strong experience in HTTP, DNS and Networking
  • Able to communicate with audiences that include executives, peers and customer engagements

Work in a way that works for you
We recognize that the way in which people want to work and deliver at their best can vary for each person.
This role requires some aspects of the job to be performed in an Akamai office twice a week. We are happy to discuss working options in this role and encourage you to speak with your recruiter in more detail when you apply.
Working with us
At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About us
Innovating on a global scale, we deliver our customers a fast, smart and secure intelligent edge platform. Working against a backdrop of digital collaboration, our highly skilled teams build progressive solutions that have the scope to transform entertainment, business, and life in ways that we have yet to imagine.
Join us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients Come join us and grow with a team of people who will energize and inspire you!
Akamai is committed to complying with COVID-19 requirements in the countries where it operates. For locations or roles subject to vaccination mandates, we require proof of vaccination or an approved exemption, if permitted, as a condition of employment. We will provide additional details regarding our vaccine record submission and exemption request protocols during the hiring and onboarding process.

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