Job Description :
Take care of technical support to meet customers’ expectations & SLA, achieve service KPI such as Response Time, Uptime, First Time Fix ratio, etc. Monitor/Execute necessary action to minimize service cost to improve service profitability, training technical staff, Plan/Promote service productivity improvement project, Follow up customer complaints with engineers until closure.
Required Candidate profileCandidate from toll management / ITS / Transportation industry will be preferred.
Perks and BenefitsGood hike on current salary
Talent Corner HR Services Pvt Ltd Talent Corner is a Recruitment Company Head Quartered In Mumbai & having its Operations In India & UAE. Our Vision is to Successful Complete 1,00,000 Recruitment Assignments by 2025. Through these Assignments we Aspire to Educate 1000 Girl Children.
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