Manager, Support Engineering

Manager, Support Engineering

5-8 years
Not Specified

Job Description

Job Description :
Transportation Financial Systems (TFS) owns the technology components that perform the financial activities for transportation business. These systems are used across all transportation programs and retail expansion to new geographies. TFS systems provide financial document creation & management, expense auditing, accounting, payments and cost allocation functions. Our new generation products are highly scalable and operate at finer level granularity to reconcile every dollar in transportation financial accounts with zero manual entries or corrections. The goal is to develop global product suite for all freight modes touching every single package movement across Amazon. Our mission is to abstract logistics complexities from financial world and financial complexities from logistics world. We have a large product and tech roadmap and are ramping of our tech and support teams to meet the next level of product requirements for Trans Finance.
We are expanding our support engineering team to help with our product and business support. We are looking for support engineering managers who can standup for our customers, business and drive operational excellence. The ideal candidate must be detail oriented, have excellent verbal and written communication skills, strong organizational skills, able to multi-task when required. Candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
Basic Qualifications :
. B.Tech in Computer Science or a related field.
. 5+ years of experience in operations and support field
. Experience in supporting large-scale distributed systems in a production environment
. Proficiency in automation and scripting
. Debugging and troubleshooting skills, with an enthusiastic attitude to support and resolve customer problems
Preferred Qualifications :
. Expertise on relational and no-sql database technologies
. Knowledge in AWS frameworks
. Debugging and troubleshooting skills, with an enthusiastic attitude to support and resolve customer problems
. Demonstrates skill and passion for operational excellence.

About Amazon

Job Source :

Similar Jobs

People Also Considered

Data Not Available

Career Advice to Find Better

Simple body text this will replace with orginal content