1. Excellent communication skills
2. Strong negotiation and presentation skills. Ability to communicate with internal and external customers in a persuasive, comprehensible manner demonstrating an understanding of their needs.
3. Customer Focus: Passionately meets or exceeds customer expectations. Enters the customer’s world through listening and understanding.
4. Relationship building: Builds effective relationships through positive communication, honesty and trust.
5. Managing complexity: Is able to work effectively in a highly complex, diverse, changing environment. Adapts well to and is energized by change whilst maintaining focus on key business goals and personal objectives.
6. Goal Setting / Short Term Planning: Achieves results by firm prioritization, setting realistic goals, analysis and decision-making. Shows tenacity in achieving results.
7. Problem Solving: Takes the initiative to identify current and potential problems and determines the best solution to these. Is able to network and influence effectively, both internally and externally.
8. Personal Effectiveness: Produces outstanding results both professionally and personally by being proactive and committed. Takes full ownership of the task at hand.
9. Innovation: Embraces creativity, innovation and is open to new ideas. Innovates to improve current working practices / products / technologies to provide business opportunities and results.
10. Statistical/analytical skills
11. High energy individual with creative and interpersonal abilities to problem solving.
12. Ability to think strategically and apply principles in day to day functioning.
13. High on Execution and deadline driven
14. Desirable: Out of box thinker
1. Should have an excellent understanding of the Domestic markets. Must have relevant and essential experience in the BPO sector.
2. Should have been successful in developing and/or closing some large deals in the Telecom, BFSI and other sectors, like Retail, E-Commerce, across territories. Should have personal contacts in the target market segment.
C3. Ability to acquire and manage large number of contacts.
4. Ability to work in a high pressure environment.
5. Ability to craft and sell solutions on basis of uncovered business needs.
6. Ability to open doors, by deep relationships/engagement across levels and functions.
7. Excellent ability to see trends and patterns, smell opportunity based on understanding of the dynamics of business.
8. Technical Competence: Uses technical knowledge (willing to acquire in case not available) and experience, incorporating functional skills and broad based business knowledge, to meet and exceed requirements / customer expectations.
Galleon Consultants is a headhunter focusing on Executive Search and Recruitment Services in INDIA.
With a distinctive blend of outsourcing and consulting services across INDIA we partner with clients across multiple sectors to attract, engage and retain world class talent
At the heart of our company is an absolute commitment to ethical standards and integrity; with clients, candidates and colleagues – all of whom have huge amounts of local knowledge and experience and, above all, a real enthusiasm for what they do.
This absolute dedication to excellence is the foundation of our unique client and candidate charter which, in turn, has meant that over 70% of our business now comes recommended to us by happy clients and candidates.
Functions : Banking
Industries : Banking/Financial Services, Insurance, ITES/BPO, KPO/Analytics
Skills/Roles I hire for: Support Function, Operations
level Hiring For: Mid Level, High Level
Call panchami@7975570451 Hiring Customer Care Executive Fixed Day Shift (English +Hindi & Any Regional Language Speaker)Sal 25k Outbound Tele Sales/Marketing - Voice Process.
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