Manager, Quality Services

Manager, Quality Services

Amazon
Chennai
5 - 8 Years
Not Specified

Job Description


Job Description :
Kindle E-reader is a revolutionary reading device, the #1 best-selling product on all of Amazon, and one of the most innovative and fast growing businesses at Amazon. It is an iconic product and a thriving business adored by customers around the world – but it’s still day one in inspiring the world to read more and get more out of reading every day, across all their devices.
Core Responsibilities:
Would manage DAs and SMEs, and will report to the Ops Manager. A Ops managershould have ability to mentor/coach DA’s/SMEs and ensure test case execution process is managed well. Will be the point of contact for the DAs, SMEs and QAEs for clarification queries/project execution/work allocation. A Ops manager will also be required to look at optimizations in the processes followed and bring about improvement in quality / productivity. In addition to managing process improvements and work allocation, and will also manage daily floor operations, create reports, review operator / DA performance on regular intervals and also ensure productivity & quality deliverables are met. A Ops managerwill also be responsible for performance management of all the DA’s & Auditor’s reporting in to him/her.
PREFERRED QUALIFICATIONS
BE, BSC candidates, B tech - Mtech , MCA, Msc , IT, ECE, ELECTRICAL ELECTRONIC ENGIEERING.
Strong verbal and written communication skills.
Strong attention to detail and organizational skills.
Strong project management skills.
Strong judgment and instincts and able to prioritize in complex, fast-paced environment
Basic Qualifications :
PREFERRED QUALIFICATIONS
BE, BSC candidates, B tech - Mtech , MCA, Msc , IT, ECE, ELECTRICAL ELECTRONIC ENGIEERING.
Strong verbal and written communication skills.
Strong attention to detail and organizational skills.
Strong project management skills.
Strong judgment and instincts and able to prioritize in complex, fast-paced environment
Preferred Qualifications :
BE, BSC candidates, B tech - Mtech , MCA, Msc , IT, ECE, ELECTRICAL ELECTRONIC ENGIEERING.
• Comes with an industry experience of 5 to 8 years with at-least 1 to 2 years in team lead/people management role.
• A graduate in any field of study. Quantitative fields such as science and engineering preferred but not mandatory
• Good familiarity with the Windows desktop environment and use of Word, Excel, IE, Firefox etc. are required
• Flexibility and Interest to do repetitive tasks is required
• High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential

About Amazon

Similar Jobs

People Also Considered

Data Not Available

Career Advice to Find Better

Simple body text this will replace with orginal content