Manager - Hardware Asset Management

Manager - Hardware Asset Management

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Not Specified

Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. Now, we are calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Transformation happens here, Come be part of our exciting journey!

Are you looking for
Inviting applications for the role of Manager - Hardware Asset Management

End to End responsibility of the Hardware Asset Management across India and other Geographies.

The main responsibility of the HAM Lead is to administer hardware assets throughout their life cycle. End top end cycle includes: -

. Planning the changes in hardware infrastructure and implementing processes that would facilitate controlling asset acquisition, maintenance, and retirement.

. Responsible for reconciling hardware inventory with IT assets data.

. Ensuring internal hardware control audits are in place to verify the accuracy of the hardware asset portfolio.
A hardware asset manager must have the following skills:

Critical - Service Now knowledge - Extremely hands on with the tool, should know the workflow creation, modifications & Dashboarding.

. Understand the hardware environment within the enterprise and its topology

. Understand corporate and government IT asset regulations

. Understand the hardware life cycle and be able to map its stages to the relevant asset management processes in the company

. Manage Capacity Planning through effective forecasting on Org requirements and maintaining a min asset base in various geo&rsquos

. Manage asset deployment process

. Establish a process thereby to Reconcile authorized assets against deployed assets

o Schedule and run reconciliation

o Review the results of the reconciliation process
. Managing contracts

. Identify assets associated with a contract

. Manage the asset collection and return processes


. Prepare reports based on the asset repository data

. Perform physical hardware inventory

. Compare results

Managing hardware end-of-lease

. Identify the hardware whose lease is expiring

. Manage the return of those assets to vendor

. Update asset records

Execute hardware refresh and disposal processes

. Identify the hardware to be disposed of or refreshed

. Manage the disposal or refreshment process

. Update asset records
.Manage client facing delivery teams, leading, and mentoring team towards professional services mindset

.Ability to manage several projects simultaneously and take initiative/make decisions under pressure Understanding of IT Process & systems.

.Ability to identify engagement issues/risks and the confidence to pursue solutions with ley internal or external stakeholders

.Works well in a diverse team and enjoys a dynamic environment where remote working is required

.Highly competent at interpreting data, analyzing problems, and formulating solutions to present to management level and above.

Qualifications we seek in you!

Minimum qualifications
. Should be a Graduate/Postgraduate from a recognized University
. Robust HAM experience - preference would be any hands-on experience on Service Now Asset Tool.

. Ability to handle Software Audits independently
Preferred qualifications

. Microsoft Certified Professional Big four experience and training of SAM or

. Post graduate degree or experience in IT or project management/service delivery, operational/software asset management or consulting
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

About Genpact

Genpact is an American professional services firm legally domiciled in Bermuda with its headquarters in New York City, New York. The company currently employs more than 100,000 people and provides services to clients in over 30 countries worldwide

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