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Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.
Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for
Inviting applications for the role of Manager, Senior Developer - Service Now
Genpact has a vacancy for a Developer in its expanding Orchestration Group to support global customers.
The group is expanding to cater to the growing number of varied and exciting projects and customers.
This is a varied role and offers an exciting opportunity for the right individuals to develop their career in the Professional Services organization of Genpact.
We are looking for a bright and enthusiastic individual to join the group. We are looking for an individual with the right skills and experience, but equally, they must complement and enhance the existing team here at Genpact with their positive approach to work and their friendly and enthusiastic personality.
. Participate in user stores creation
. Liaise with BA / TA for requirements related questions
. Develop solution as per requirements
. Perform Unit testing, fix defects identified in Unit testing
. UI Actions / UI policy / Access Control Lists, etc.
. Write various Server-side scripts using Script Includes.
. Use ACLs for controlling the security mechanism in Service Now
. Understand and debug system logs
. Ensure smooth API ServiceNow Integration with external tools
. Mentor and lead a team of Junior Developers
Qualifications we seek in you!
Minimum Qualifications

. IT Graduate
. Prior working experience with ServiceNow
. ITIL V3 Foundation Certified
. ServiceNow Admin / Dev Certified
. Experience in Production support tasks
. Experience in ServiceNow Application maintenance including version upgrades.
. Relevant experience as a developer and experience in Develop, Design ServiceNow solutions -in a variety of modules (ITSM, GRC, VRM, HRSD, CMDB, ITOM, etc.)
. B.E / MCA / Relevant degree and ITIL framework exposure
. Coding experience in ServiceNow scripting / JavaScript / REST / Webservices / Angular JS etc.

Preferred qualifications

. Implementation Specialist certifications are preferred
. Good management, analytic, problem solving & interpersonal skills
. Self-motivated, Positive outlook & result oriented
. Effective communication skills
. Good knowledge of available IT systems/tools and always keep up to date with new developments within the IT industry
. Post-Graduation in Technology
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

About Genpact

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