Manager- Data Steward

Manager- Data Steward

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Not Specified

Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for
Inviting applications for the role of Manager,Data Steward!
The Data Management & Governance lead is charged with the overall responsibility for Genpact's data (leads & contacts) foundation, upon which all our sales and marketing efforts are built. The Data Steward is responsible for everything ranging from lead & contact data acquisition and integration to core operational and data methodologies, to e-privacy and compliance, to functional oversight of day-to-day data processing and quality control, to management of all data access tools, to supporting the internal customers of the resulting data.
  • Define the data & sets data standards
  • Handle master data creation and maintenance in a variety of source systems to support business teams in meeting day to day operational objectives
  • Act as a domain specialist in the data assignment and in the systems used to handle the data in the assigned functional area
  • Maintain process and procedure documentation to drive a clear understanding of master data management processes and concepts
  • Responsible for crafting and handling the data infrastructure (data sources, data validation, data enrichment tools) and technology improvements
  • Drive consensus on Master Data related issues
  • Analyze data, information and business requirements to understand the effects of poor data quality
  • Identify process weaknesses and gaps and drive process improvement
  • Prepare data reports/dashboards and present conclusions and recommendations for continuous improvement opportunities to process partners and leadership
  • Partner with business teams in the development of standards, business rules and guidelines for outlining data quality expectations
  • Supervise audits and issues identification to ensure data integrity and to support data cleanup approach to improve data quality
  • Build and manage relationships with a wide variety of internal organizations (marketing, legal, privacy office, etc.) to understand current and future data needs and strategy for data in assigned functional area required to meet business objectives
  • Lead master data governance councils
  • Uphold data governance policies
Qualifications we seek in you!
Minimum Qualifications
  • Experience in running Lead and Contact Data for a B2B audience
  • Experience in tools such as Zoominfo, Clearbit, etc.
  • Good communication and leadership skills
  • Willingness and ability to work proactively, collaboratively and effectively across departments and boundaries to deliver on project objectives.
  • The ability to align with IT, legal/ compliance and business strategy to ensure data handling and quality standards are met in all projects

Preferred Qualifications
  • Excellent analytical and time management skills.
  • Excellent written and verbal communication skills.
  • Self-motivated and able to handle tasks with minimal supervision or questions.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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