Manager - Credit, Fraud Infrastructure (L 09)

Manager - Credit, Fraud Infrastructure (L 09)

Synchrony Financial
5-8 years
Not Specified

Job Description

Job Description:
Role Summary/Purpose:
As a Manager, Fraud Implementation team you will have the opportunity to work on major business initiatives that contribute to SYF's growth and productivity objectives. In this role, you will have the responsibility of managing multiple strategy implementation assignments supporting the fraud function & will work directly with the business, IT and strategy teams. As a Manager, you are required to be proficient in handing projects and engaging with stakeholders independently.
Essential Responsibilities:

  • Manage strategy implementation and validation, Business consulting, Design and code changes to fraud platform(s) for Retail Finance credit risk Organization.

  • Own projects to ensure successful implementation of strategies, tools and processes. Should be hands on to implement banking strategies into the system.

  • Provide technical consultancy to Fraud Business with innovative and smart solutions/tools/process/procedures to Manage Fraud strategies.

  • Design, Development and execution (coding, testing and implementing business rules) fraud prevention strategies.

  • Manage projects to ensure successful implementation of strategies, tools and processes with continuous optimization techniques.

  • Represent credit function for all projects related to the fraud platform and also surrounding upstream and downstream systems.

  • Support operational credit team in response to internal and external audit requests

  • Undertake innovation and process efficiencies by automation efforts.

  • Enforce internal audits on strategy implementations.

  • Assurance of six sigma rigor in strategy development, implementation, and monitoring.

  • Work on several projects simultaneously, of varying complexity and length.

  • Should have adequate experience in project management and change delivery.

  • Proactively manage efforts to maintain stakeholder satisfaction, and quantify project benefits delivered

  • Develop and support Best-in-class analytic solutions.

  • Collaborate on Cross Functional Initiatives and ensure the lead initiatives are followed up to completion.

  • Able to mentor team members on the platform and create world cross L&D process.


  • Master's degree with 5+ years of relevant experience in consumer/commercial credit or risk management, lending, marketing or appropriate field in a credit card / consumer lending environment.

  • Strong Technical abilities and hands on experience with strategy implementation platforms on any of the below Decision tools : Defense Edge, Falcon, Strategy Design Studio, Strategy Manager, Power Curve, TRIAD, SAS-FM or any other Fraud tool.

  • STRONG DBMS Experience with SQL or any DB tool. Basic SAS or Python

  • Strong interpersonal and communication skills, including the ability to work effectively with a wide range of end users.

  • Ability to communicate technical information effectively, both written and verbal.

  • Ability to work under pressure, meet deadlines, and manage project delivery.

  • For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying.

  • Inform your Manager or HRM before applying for any role on Workday.

  • Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)

  • Must not be any corrective action plan (First Formal/Final Formal, PIP)

  • Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

  • 8+ Level employees can apply

Desired Characteristics:

  • Advance SAS/SQL, Java, C, C++, R or Python programming capability/proficiency.

  • Exposure to Big Data technologies, data lake or spark

  • Experience using Advance SAS, Advance Python, data lake, Unix, Mainframe, VBA, Excel

  • Demonstrated project management experience with extreme attention to detail, report accuracy, data integrity, and team focus and experience in Agile frame work is desirable
Risk Management

Job Details

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