Manager, Collections Remediation Analytics (L 09)

Manager, Collections Remediation Analytics (L 09)

Synchrony Financial
5-8 years
Not Specified

Job Description

Job Description:
Role Summary/Purpose:As a you will have the opportunity to work on major Remediation projects within the Collections Analytics and Enterprise Operations. In this role you will have the responsibility of understanding the Business Requirement and build complex logics to identify and remediate the impacted population. This role will provide a platform to Drive and Manage various projects within the framework of remediation analytics.
Essential Responsibilities:
  • Support audits via documentation of code and analytic outcomes and as extraction of data.
  • Develop & present recommendations on financial remediation paths based on available data resources.
  • Lead/drive projects partnering with cross-functional teams.
  • Ensure quality of deliverables by building controls to ensure accuracy
  • Develop Advanced SAS and/or SQL code, visual basic macros, business object or other query tools.
  • Work on a number of different projects simultaneously, of varying complexity and length. Establishing priorities and coordinating work
  • Analyze remediation analytic processes and technology and present recommendations for improvement.
  • Liaise with India/US teams collaboratively to deliver on projects through appropriate management of time and resources
  • Proactively manage efforts to maintain stakeholder satisfaction, and quantify project benefits delivered.
  • Adhere to SOW requirements
  • Develop and support Best-in-class analytic solutions/algorithms. Provide thought leadership in various initiatives/projects.
  • Provide local mentoring/training/guidance to the Analytical staff. Work & Influence Senior Management on new tools/solutions built by the team.
  • Perform other duties and/or special projects as assigned.

  • Bachelor's degree in any discipline
  • Minimum 5+ years of experience in Analytics domain with atleast 5 years in Consumer Credit environment.
  • Minimum 4 years of SAS programming experience.
  • Minimum 3 years of experience working in Collections/Risk Analytics domain in the consumer finance environment.
  • Strong written/oral communication skills.
  • Able to work hours that compliment US, not necessarily match but have some degree of overlap.
  • For internal candidates: For internal candidates: Understand the criteria or mandatory skills required for the role, before applying.
  • Inform your Manager or HRM before applying for any role on Workday.
  • Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)
  • Must not be any corrective action plan (First Formal/Final Formal, PIP)
  • Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
  • Level 9 Job - Level 8+ employees can apply

Desired Characteristics:
  • Deep experience with various Collections Regulatory Reporting / Remediation Projects.
  • Big-picture understanding of Collections & ability to communicate with business and technical stakeholders
  • Strong knowledge & hands-on experience with advanced Analytical techniques

Job Details

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