Management Trainee - OTC

Management Trainee - OTC

Not Specified
Not Specified

Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. Now, we&rsquore calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of Management Trainee, Order to Cash

Are you the one we are looking for


. Assist the Collections Manager in managing a team who will also perform collections/dispute resolution. Responsible in working account - collections/disputes

. Communicates internally and with the client on any issues related to the Receivables

. Handle problem/complaint calls & emails from client and/or customers

. Create & maintains SOPs for processes

. Train & supervise staff on various accounts receivable activities

. Prepares, reviews and analyzes accounts receivable aging to provide &ldquoroot cause analysis

. Revises & refines procedures to minimize DSO and reduce deductions

. Providing team focus on driving SLA&rsquos

. Audits & approvals of receivable adjustments.

. Prepares accounts receivable reporting as required

. Handles internal/external collection escalations

. Identify areas of process improvements

Minimum Qualifications

. Bachelor&rsquos Degree (business, logistics or finance is preferred

. Relevant experience in customer service and or supply chain

. Proficient in PC skills

Preferred Qualifications

. Strong communication skills with excellent inter-personal skills

. Ability to perform the duties related to order processing, invoicing, credit/debit memos, claims and deductions

. Capacity for developing an understanding of cash application, logistics and sales.

. Must possess analytical skills, problem solving skills, and the ability to handle stress well

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

About Genpact

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