Looking for Dynamic Team Leader with team for Credit card process

Looking for Dynamic Team Leader with team for Credit card process

KRR Enterprises
2-10 years
200000 - 360000 INR

Job Description


RESPONSIBILITIES:
Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members’ feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Encourage creativity and risk-taking
Suggest and organize team building activities

REQUIREMENTS:
Proven work experience as a team leader or supervisor
In-depth knowledge of performance metrics
Good PC skills, especially MS Excel
Excellent communication and leadership skills
Organizational and time-management skills
Decision-making skills
Degree in Management or training in team leading is a plus

Job Details

Employment Types:

Industry:

ITES / BPO

Education:

Firstinfo Technology, established in 2007, has evolved from a leading provider of outsourced omnichannel customer experience to providing digital integrated business services and transformation solutions. We are focused on developing transformation strategies that enrich customer experience, improve efficiency, reduce costs of support, and explore new opportunities for businesses.

Firstinfo Technology in India offers Inbound and Outbound Telesales, Customer Support for all major Sectors, Collections, Database Management and Security, Recruitment cum Placement and IT Services.

Firstinfo Technology offers customized Customer Management Services and Transformation Solutions to leading national and international brands. In the fast and ever-evolving digital innovation landscape, we offer accelerated digital transformation solutions and elevated customer experience with a “High-Tech, High-Touch approach.

Similar Jobs

Career Advice to Find Better