- Dedicated Sales performance against assigned target
- Develop the new clients and retain the existing clients
- To respond to incoming queries and ensures the resolution of service
- Prepare and attend client meetings
- To be well aware of the market
- To have good know-how of the service providers and customers
• Business development.
• Responsible for KPI & achieving revenue target
• Customer Engagement
o Engage as per plan with prospects and customers to present the company services,
o Always nurturing relationships up the value stream (value added role). Advocates for both the company and the customer, striving to find win-win solutions that expand and further client relationships
o Take the support of team leader & build good customer base
o Act as a consultant for customers and understand his business to expand the wallet share. Customer on boarding with BES
• Sales visit plan
o Create a sales visit plan for self covering the assigned territory through a weekly/monthly calendar to qualified prospects and existing customers.
o Weekly/monthly sales visit summary details to be submitted to Team leaders.
• Marketing strategies
o Create a marketing plan for direct shipper total logistic solution.
o Explore new verticals by commodity or biz type viz Air, LCL, Imports, SCM and create marketing plans.
• Credit management and recoveries
o Execute Credit agreement through a customer validation process.
o Recovery of customer DSO and overdues.
o Dispute management and resolution with in 48 hours.
o Comply with the company credit policy