Level 2 Murex Support
Environment action request (refresh, restart, reset password, batch runs, eod runs)
Raise case to vendor for any issues in Production.
Update the kanban board with enough details for the entire team to understand
Update / Draft SOP for L1.
Infra maintenance - onsite support, pre and post activity, verification
Infra/application monitoring (usage and utilization monitoring)
Check on every Monday that CR are closed after the weekend's implementation related to STP.
Tracing of expected trade in MxML workflow
Document knowledge/process into Confluence on regular basis.
Execute the MXML purge every weekend as part of regular system maintenance
Regular environment refresh for UAT (RM environments refresh, periodic backup..)
Follow up on the UAT incidents / JIRA cases, reviewing them regularly and provide updates.
First point of contact and investigation for UAT related issues.
Setup the interfaces related to UR with STP requirement.
Running regression / performance / stress test for related Urs
Ensure the MXOSP, MRV is setup for UR related to BO (Fixings advises, Settlements messages, Payments documents), COLLATERAL & Margin Calls.
- 2+ years of experience on Murex Support
- Managed UAT environment support
- Knowledge on MQ, Linux, Solaris, Sybase a plus
Core technical competency required:
Sun Solaris; Linux;
SQL, preferably in Sybase ASE
Unix Shell Scripting, Perl
Ability to perform impact analysis in a structured manner.
Nice to have
Luxoft, a DXC Technology Company, (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Luxoft uses technology to enable business transformation, enhance customer experiences, and boost operational efficiency through its strategy, consulting, and engineering services. Luxoft combines a unique blend of engineering excellence and deep industry expertise, specializing in automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications. For more information, please visit www.luxoft.com
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