Lead, Tech Support

Lead, Tech Support

Standard Chartered
5-12 years
Not Specified

Job Description


About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities

  • Should work as a Tech support & DevOps specialist and work on production/Dev environments to handle SLA/OLA

  • Should be flexible for shift-based environments (24x7)

  • Participate in a team environment for the design, development, Production and implementation

  • Should take L3 activities on need basis

  • Should be proficient to handle incident, Problem and change management process

  • Should be proficient in debugging/analysing and fixing the issues

  • Quality delivery on support and automation should be a top priority.

  • Co-ordinate change and deployment on time

  • Should create healthy harmony within the team

  • Monitoring and handling the Automations in production and minimizing the manual works

  • Should work with delivery teams and attend change PRA and ensure IA has been done to avoid Business impact

  • Should work business stakeholders on daily basis and handle issues/Escalations


Our Ideal Candidate

  • The candidate must be a self-starter, who can work under general guidelines in a fast-spaced environment.

  • Overall minimum of 5 to 12 year of experience in Hadoop environments, Infra, Linux Admin, Hadoop admin, Monitoring tool such as Control-M etc., (related products),

  • Data Warehousing Knowledge/hands-on, Big Data Toolset such as Hadoop, HIVE, HBASE, KAFKA, SPARK, Bash Scripting(or) Python & Any DevOps tools like (Jenkins, Run deck, Kubernetes, Git, SRE knowledge) is an added advantage


Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.

Job Details

Employment Types:

Function:

IT

Job Source : scb.taleo.net

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