Role: PAM Engineer
Location: EON Pune
Who are we looking for
The Cyber security delivery team that owns the managed security services for this client, has an opening for a Senior PAM Engineer specialized in Conjur Secret management tool ,CyberArk version 11.1 PAS ,CyberArk Application Access Manager (AAM)
Experience of administration and troubleshooting of CyberArk products including Vault, PVWA, PSM, PTA, PSMP and AIM
Good hands on with CyberArk Discovery & Audit
Analyze PAM system logs and analyzing application, network and other logs as part of troubleshooting.
Handle CyberArk issues reported by users and co-ordinate with vendor as needed for troubleshooting and issue resolution
Experience with analyzing and documenting business requirements and interfacing with system/platform owners
Create and update operational documents for management and administration of CyberArk platform and processes for privilege identity management
Strong troubleshooting capability & experience
Good Knowledge on Linux Red Hat 7, Windows administration, LDAP, AD, IAM and Networking concepts.
Added advantage if Conjur PAM skills
Hands on Active Directory and LDAP queries
Configuration, optimization and health monitoring of the application and CyberArk installation of upgrades and patches as required
CyberArk PAS system administration
Report as needed to management regarding project status
Provide technical support and maintenance for the CyberArk infrastructure
Experience with break glass solutions and implementations
Work with CyberArk support for ticket escalation
Monitoring CyberArk Servers for CPU, memory and disk space utilizations.
Configure and checking CyberArk vault periodic backup.
Troubleshooting user access issues
Account onboarding using PVWA, Bulk upload utility.
Monitor PTA dashboard for any s and informing respective teams.
Document the operational aspects of the remediation process and security administration
Respond to s and notify appropriate stakeholders.
Manage s on operational issues with the PAS solution.
Troubleshooting of operational issues in CyberArk components.
Add, change and remove policies, safes, accounts and users based on requests / definitions from.
Participate in Disaster recovery Drills organized by the engineering team
Execute daily health check on CyberArk components
Ensure backup is being taken by CyberArk utility.
Advisory on PAS related enquiries from
Performing failback and recovery after a disaster recovery scenario, coordinated with The Home Depot engineering staff.
Capacity and performance monitoring, ing on issues in these areas.
Activate, change and deactivate standard platforms in PAS
Coordination with infrastructure teams to resolve issues in the implemented PAS solution
Coordinate with other teams like Network, Wintel, SIEM, etc. for troubleshooting any issues in existing integrations and features provided by the respective tools / services
Assist in break glass procedures related to CyberArk
Minor patches in CyberArk solution. Major Solution upgrade should be treated as project activity where an SME would be dedicated to completing the activity within the timeline
Update and maintain the existing documentation and in particular the Operation Guide and run books
Work on the changes opened by associates for CyberArk solution
Support security incidents related to the CyberArk environment.
Effective interpersonal, team building and communication skills
Ability to collaborate; be able to communicate clearly and concisely both to laypeople and peers, be able to follow instructions, make a team stronger for your presence and not weaker.
Ability to see the bigger picture and differing perspectives; to compromise, to balance competing priorities, and to prioritize the user.
Desire for continuous improvement, of the worthy sort; always be learning and seeking improvement, avoid change aversion and excessive conservatism, equally avoid harmful perfectionism, not-invented-here syndrome and damaging pursuit of the bleeding edge for its own sake.
Learn things quickly, while working outside the area of expertise.
Analyze a problem and realize exactly what all will be affected by even the smallest of change you make in your design
Ability to communicate complex technology to no tech audience in simple and precise manner.
Must have 4 Year degree (Computer Science, Information Systems or equivalent)
3+ years overall IT experience
Whats in for you
At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.
You get an open and transparent culture along with freedom to experimentation and innovation
Who are we
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.
PRIMARY COMPETENCY : Information Security PRIMARY SKILL : Privilege Access Management PRIMARY SKILL PERCENTAGE : 100
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