Jio Customer Associate - Freelancer JP

Jio Customer Associate - Freelancer JP

Reliance Jio Infocomm Limited
Not Specified
Not Specified

Job Description


Job Description :

  • Job Responsibilities :

    1. Acquire new customers
    2. Call Jio Customers and explain them about Jio's Recharges
    3. Assist the customers in completing Jio Recharge
    4. Sell new Jio connections to prospective customers
    5. Resolve customer queries within agreed timelines
    6. Ensure a delightful customer experience
    7. Respond to all customers in appropriate tone and language
    8. Capture customer details and data relevant to the call or service
    9. Learn about Jio's plans, products and services to add value to the
    offering
  • Skills & Competencies :

    1. Basic knowledge of reading and writing
    2. Smartphone usage
    3. Speak local language
    4. Sales and customer handling skills
    5. Ability to learn
    6. Goal and result oriented

Reliance Jio Infocomm Limited, doing business as Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Navi Mumbai, Maharashtra, India. It operates a national LTE network with coverage across all 22 telecom circles. Currently, Jio currently offers 4G and 4G+ service, however it is working to offer 5G and 6G as well.
Jio soft launched on 27 December 2015 with a beta for partners and employees, and became publicly available on 5 September 2016. It is the largest mobile network operator in India and the third largest mobile network operator in the world with over 42.62 crore (426.2 million) subscribers.

Job Source : careers.jio.com

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