JC Partner Master Supervisor C

JC Partner Master Supervisor C

Reliance Jio Infocomm Limited
5-8 years
Not Specified

Job Description


Job Description :

  • Job Responsibilities :

    1. Drive partner connect and care operations in the assigned territory
    2. Conduct classroom and on the job trainings for partner technicians
    4. Mentor and guide partner technicians to enhance productivity
    5. Ensure zero defect execution of partner connect activity
    6. Drive partner connect installation and fault repair related SLA
    7. Ensure customer satisfaction
    8. Ensure adherence to Jio processes as per company defined SLAs
  • Skills & Competencies :

    1. Product service knowledge
    2. Knowledge of IT tools usage
    3. Planning and organizing skills
    4. Team Management Skills
    5. Result Orientation
    6. Speak local language

Reliance Jio Infocomm Limited, doing business as Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Navi Mumbai, Maharashtra, India. It operates a national LTE network with coverage across all 22 telecom circles. Currently, Jio currently offers 4G and 4G+ service, however it is working to offer 5G and 6G as well.
Jio soft launched on 27 December 2015 with a beta for partners and employees, and became publicly available on 5 September 2016. It is the largest mobile network operator in India and the third largest mobile network operator in the world with over 42.62 crore (426.2 million) subscribers.

Job Source : careers.jio.com

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